Designed with you in mind

IF A CLAIM OF ITEMS NOT DELIVERED IS FILED & PRODUCT WAS DELIVERED W/PROOF OF DELIVERY YOU WILL BE PROSECUTED FOR WIRE FRAUD. RETURNS OR EXCHANGE ITEMS MUST BE RETURNED UNUSED, IN ORIGINAL CONDITIONS WITH TAGS ATTACHED.  ITEMS MUST BE RETURNED WITHIN 14 BUSINESS DAYS OF PURCHASE TO QUALIFY FOR REFUND MINUS S&H AND TAXES.  PERSONALIZED, CUSTOM EMBROIDERY, CLEARANCE AND FINAL SALE ITEMS ARE EXCLUDED FROM RETURNS OR EXCHANGE POLICY.  

TURNAROUND TIME FOR ALL SHIPPING IS APPROXIMATELY 7-10 BUSINESS DAYS, NOT INCLUDING WEEKENDS, HOLIDAYS, OR ACTS OF GOD.  To return your product, you should mail your product to: Cielo Vista Uniforms 513 Shirey Lane, Lufkin, Texas 75904

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.